Worried that your Mavic Mini or Mini 2 might fly away on you? Odds are it will never happen. But in the rare event it does? If you have DJI Care Refresh, you’re covered.
There was a time when flyways were not that uncommon. One minute, you’d be flying your drone along with no problems… and the next it was like it had a brain of its own. You’d watch, helpless, as the drone flew away into the sunset (or in a different direction). Only a lucky few would find those drones; the rest were out of luck.
Now, DJI is offering protection against this issue for the Mavic Air 2 and the Mini 2.
A new offering to DJI Care
The new coverage is included with DJI Care Refresh. Owners of the DJI Mavic Air 2 and the new Mini 2 would simply pay a corresponding replacement fee if they have a flyaway.
The news came in an email from DJI, which included these details:
DJI Care Flyaway coverage takes effect when Care Refresh is purchased and customers sync their account and remote controller to the latest version of the DJI Fly App. In the rare case of a flyaway, customers can file a Flyaway report, pay any corresponding fees and receive a replacement product quickly. Existing customers who purchased DJI Care Refresh can add this service by binding their DJI account with the remote controller. The new service offers a 1 year plan that covers 1 flyaway, a 2 year plan that covers up to 2 flyaways and DJI Care Refresh+ which covers 1 fly away or 1 accidental damage incident.
How much will it cost?
With slight variations, that depends on where you live. For full pricing details, hit up this link. You can also find a little more comprehensive explanation right here.
Does this ever happen anymore?
It doesn’t happen often. But yes, it still does happen.
DJI Care Refresh might just save the day…
The following reported incident occurred, says the owner, with a brand new Mavic Air 2.
The good news?
Well, providing you have DJI Care Refresh, you’re covered for the Mavic Air 2 and the Mini 2.
We checked in with DJI to see if flight logs would be required. Yes, they would, as DJI would want to examine what went wrong. But what about if you were flying in a strong wind and your drone was simply carried away? DJI would examine all cases on their merit, but a DJI spokesperson says he’s confident that your product would still be replaced, providing you paid the replacement fee.
Purchasing that extra coverage is like buying insurance: You hope you never need it – but it’s really great to have in the rare event things go wrong.
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